Privacy Policy

What We Collect

• Personal information: Name, email address, shipping address, and payment information. Payments are processed securely by our payment providers — we never store your card details.
• Order data: Your purchase history and order details.
• Usage data: Pages visited, browser type, device information, and general location (collected via cookies and analytics tools).
• Communications: Messages you send us via contact forms.

How We Use Your Data

• To process and fulfil your orders
• To send order confirmations, shipping updates, and support communications
• To improve our website, products, and customer experience
• To send marketing emails — only if you have opted in; you can unsubscribe at any time
• To comply with legal obligations

Who We Share Data With

We share data only with trusted service providers necessary to run our store, including:

• Our fulfilment partner — for order production and shipping (they receive your name, address, and order details)
• Payment processors — for secure transaction handling
• Shipping carriers — for delivery
• Analytics tools — for anonymised website insights

We do not sell, rent, or trade your personal data.

Cookies

Our site uses cookies to improve your browsing experience and gather anonymised analytics. You can control cookies in your browser settings. Disabling cookies may affect some site functionality.

Data Retention

We retain your data for as long as necessary to fulfil the purposes outlined here, or as required by law. Order records are typically retained for at least 5 years for tax and legal compliance.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Opt out of marketing communications at any time

To exercise any of these rights, contact us.

International Data Transfers

As a Nigerian business working with global service providers, your data may be transferred to and processed in other countries. We take reasonable steps to ensure your data is handled securely regardless of location.

Children's Privacy

Our store is designed for families, but purchases must be made by adults (18+). We do not knowingly collect personal data from children under 13. If you believe a child has submitted personal data to us, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Continued use of our site after changes constitutes acceptance of the updated policy.